Refund policy

We want you to feel great about shopping with belly bliss. If something’s not quite right, we’re here to help!

30-Day Free Returns

You have 30 days from the day your order arrives to request a return.

We offer free returns (NZ Customers only) to keep things simple, just make sure:

  • The item is clean, unused, and undamaged

  • It’s in the original packaging (including the vacuum-seal bag and box for our pillow)

  • You include proof of purchase (like your order confirmation)

NZ Customers: We require the pillow to be returned in its original packaging to help keep return shipping free for you.

 

How to Start a Return (NZ Customers)

Just email us at info@bellybliss.co.nz to get started.

Once approved, we’ll send you a prepaid return label to courier the item back to us along with easy-to-follow instructions. 

Refunds will be processed back to the original payment method in approx. 10 working days time.

Please note that returns will need to be sent to the following address: 29A Godden Crescent, Mission Bay, Auckland.

Please don’t send anything back without contacting us first - unauthorized returns won’t be accepted.

 

How to Start a Return (International Customers)

Just email us at info@bellybliss.co.nz to get started.

Once approved, we’ll provide you with the return address and easy-to-follow instructions. Please note that international customers are responsible for covering the cost of return shipping.

Refunds will be processed back to the original payment method in approx. 10 working days time.

Please note that returns will need to be sent to the following address: 29A Godden Crescent, Mission Bay, Auckland.

Please don’t send anything back without contacting us first - unauthorized returns won’t be accepted.

 

What Can’t Be Returned?

  • Sale items

  • Gift cards

 

Damaged or Wrong Items?

If your order arrives damaged, faulty, or incorrect, let us know right away. We’ll sort it quickly and make things right.

 

Still Have Questions?

We’re here when you need us. Reach out any time at info@bellybliss.co.nz.